1. Introduction
ROTYR ("we", "our", or "us") is committed to protecting the privacy of our users. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the ROTYR platform and visit our website at rotyr.com (collectively, the "Service").
2. Information We Collect
Information You Provide
- Account information: name, email address, company name, and job title when you create an account or request a demo.
- Operational data: aircraft records, maintenance logs, component data, and related aviation maintenance information you enter into the platform.
- Communications: information you provide when contacting us for support or feedback.
Information Collected Automatically
- Usage data: pages visited, features used, and interactions with the Service.
- Device information: browser type, operating system, and device identifiers.
- Log data: IP address, access times, and referring URLs.
3. How We Use Your Information
We use the information we collect to:
- Provide, operate, and maintain the Service.
- Process your demo requests and account registration.
- Send you technical notices, updates, and support messages.
- Respond to your comments, questions, and customer service requests.
- Monitor and analyze usage trends to improve the Service.
- Detect, prevent, and address technical issues and security threats.
4. Data Sharing and Disclosure
We do not sell your personal information. We may share your information only in the following circumstances:
- Service providers: with third-party vendors who assist us in operating the Service (e.g., hosting, analytics), subject to confidentiality obligations.
- Legal requirements: when required by law, regulation, or legal process.
- Business transfers: in connection with a merger, acquisition, or sale of assets, with notice to affected users.
- With your consent: when you have given us explicit permission to share your information.
5. Data Security
We implement industry-standard security measures to protect your data, including encryption in transit (TLS) and at rest, access controls, and regular security assessments. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.
6. Data Retention
We retain your information for as long as your account is active or as needed to provide you the Service. We will also retain and use your information as necessary to comply with legal obligations, resolve disputes, and enforce our agreements.
7. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access the personal information we hold about you.
- Request correction of inaccurate information.
- Request deletion of your personal information.
- Object to or restrict certain processing of your data.
- Export your data in a portable format.
To exercise any of these rights, contact us at the address below.
8. Cookies and Analytics
We use privacy-friendly analytics (Plausible) that do not use cookies or collect personal data. We may use essential cookies required for the functioning of the Service (e.g., session management).
9. Children's Privacy
The Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page and updating the "Last updated" date.
11. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us at:
ROTYR
Email: privacy@rotyr.com